[rt-users] Missing configuration section without SuperUser rights

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Wed Nov 17 02:40:10 EST 2004


Julie Konvicka wrote:
> Hi,
> 
> I'm running RT 3.0.11 on RHEL3 and am attempting to grant a group the
> rights to manage custom fields, templates and scrips for only one queue
> in RT. When I give this group the 'AdminCustomFields' right, the
> Configuration link doesn't show up. Without the Configuration section, I
> can see no other way to create or modify custom fields. 
I think you've used customization from:
http://wiki.bestpractical.com/?HideConfigurationTab
or something similar

> 
> If I grant SuperUser rights to a user in the Global section, they can
> see the Configuration link; however, I do not wish to give SuperUser
> access to the users in this group.
> 
> Has anyone run into this problem? Any pointers would be greatly
> appreciated.
> 
> Thanks,
> 
> Julie Konvicka
> 
> _______________________________________________
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> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com




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