[rt-users] Altering ticket id #
Ruslan U. Zakirov
Ruslan.Zakirov at acronis.com
Thu Nov 18 06:25:53 EST 2004
For MySQL
> ALTER TABLE tbl_name AUTO_INCREMENT = value;
is right thing to do.
Regards. Ruslan.
Adrian Carter wrote:
> Got it all solved - You need to add an entry via an insert not just
> update an existing one.
>
> Adding one with the new seed ticket and then deleting it changed the id
> to 10001.
>
> Thanks!
>
> Niels Bakker wrote:
>
>> * cartera at lei.net.au (Adrian Carter) [Wed 17 Nov 2004, 17:18 CET]:
>>
>>
>>> I've rebuilt our RT onto a new platform with better queues etc.. but I
>>> want to reset the Ticket Id to be something like 10000+ so it doesn't
>>> clash with old-rt tickets.
>>>
>>> Can someone point me in the right direction? im checking the Wiki stuff
>>> now, but can't find anything.
>>>
>>
>>
>> What database do you use?
>>
>> For PostgreSQL, connect to the RT database and issue this a few
>> gazillion times:
>>
>> select nextval ('tickets_id_seq');
>>
>> For MySQL, you can set the sequence number to arbitrary values; I've
>> only used phpMyAdmin to do so.
>>
>>
>> -- Niels.
>>
>>
>>
>
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