[rt-users] Adding custom status fields - failed

[Chris Cahill]

Hello,

I searched through the old archives as suggested and found a message 
from May 20, 2004. It said to create a file in /opt/rt3/local/lib/RT/ 
called Queue_Local.pm with the following content:

# Queue_Local.pm
@ACTIVE_STATUS =3D qw(new open stalled onhold intesting);
@INACTIVE_STATUS =3D qw(resolved rejected deleted);
@STATUS =3D (@ACTIVE_STATUS, @INACTIVE_STATUS);

1; # the file needs to end with this

I added it, and when I restarted the web server (Apache on SuSe 8.0), 
it complained about the "3D"s, so I removed them, restarted again, and 
everything compiled fine.

Problem is, the statuses I added do not show up once I relogin to RT.

Any idea what this issue(s) is/are?

Again, I'm running RT 3.0.4

-Chris.

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