[rt-users] Management View Web Page?
Andy Harrison
aharrison at gmail.com
Thu Nov 18 21:51:12 EST 2004
On Thu, 18 Nov 2004 10:36:06 -0800, Jon Forrest <forrest at ce.berkeley.edu> wrote:
> I've been playing around with RT 3.2.2 in preparation for
> deploying it for a small group. One thing that appears
> to be lacking (please correct me if I'm wrong) is a
> RT at a glance management status view web page, on which a
> support manager could see the X highest priority
> tickets owned by all the people I manage, along
> with all the X newest unowned tickets (like the
> current home page has).
>
> Is anyone working on such a thing or does anybody
> have any thoughts about this?
Build a query in the Query Builder and either save it in the saved
searches or just hang on to the bookmarkable link. This isn't a wheel
in any particular need of reinvention.
--
Andy Harrison
More information about the rt-users
mailing list