[rt-users] Multiple subdomains

Casper Kamp Casper at Cee-Kay.net
Sat Nov 20 19:35:42 EST 2004


Hi,
 
I'm wondering if RT is able to handle multiple (sub)domains for receive
email?
 
For instance, we have support per department that we would like to see
into seperate 'queues':
 
support at dep-a.company.com  should go to queue 'dep-a support'
support at dep-b.company.com  should go to queue 'dep-b support'
support at company.com  should go to 'generic support'
 
sales at dep-a.company.com  should go to queue 'dep-a sales'
sales at dep-b.company.com  should go to queue 'dep-b sales'
sales at company.com  should go to 'generic sales'
 
 
I see options to 'stripe' subdomains etc, but I really can't see how RT
can be configured to handle the situation mentioned above?
 
 
Thanks,
 
- Casper
 
 
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