[rt-users] Extremely Slow Load

[Jesse Vincent]

It helps if you can tell us things about the system's memory _usage_, as
well as what versions of RT, SearchBuilder, MySQL, etc you're running.
There's a nice listing of most of this stuff in the Configuration ->
Tools menu.


On Sun, Nov 28, 2004 at 01:46:10PM -0500, Stan wrote:
> I have a ticket  with say a dozen attachments, totallying ~300k.  To 
> refers to three other tickets.  It has perhaps 60 entries on it of 
> correspondance back and forth about an issue, including Dell machine 
> quites, network topology (cisco configs) etc.  Here is the output from 
> MasonX:;Profiler
> 
> =Mason= 12.177.133.32 -             /Ticket/Elements/ShowHistory }}} 37.3351
> ....
> =Mason= 12.177.133.32 -     /autohandler }}} 44.7194
> =Mason= 12.177.133.32 - /Ticket/Display.html }}} ENDS
> 
> Does 44 seconds to load this ticket seem completely out there?  This is 
> a 2.2 gig P4, 512mb ram, MySQL innodb with a modified mysql-large 
> config, deticated apache 1.3 install w/ mod_perl...
> 
> 
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