[rt-users] Simple Search in SelfService - Location of the Display.html URL?

Christian Hammers ch at westend.com
Mon Nov 29 13:36:05 EST 2004


Hello

On Sat, Nov 27, 2004 at 11:28:17AM +0300, Ruslan U. Zakirov wrote:
> Search form is in
> /opt/rt3/share/html/Elements/GotoTicket

No, that's only the jump-to-ticket-number field that the SelfService
Screen has per default instead of a subject-search.

I want to enable the subject-search that privileged users have for my
unprivileged guests, too.

The only problematic piece of code was
   Set ($DefaultSearchResultFormat, qq{
     '<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#',
in /etc/request-tracker3.2/RT_Config.pm which, of course, does not work
within the restricted SelfService Area.

I changed the relevant URLs in SelfService/index.html, SelfService/Search/SimpleSearch and
SelfService/Elements/TicketList and now have my search :-)

thanks

-christian-

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Christian Hammers             WESTEND GmbH  |  Internet-Business-Provider
Technik                       CISCO Systems Partner - Authorized Reseller
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