[rt-users] Rt generating duplicate tickets with new ticket nu mbers

['Todd Chapman']

How long does it take to create a new ticket from the web interface?

On Mon, Nov 29, 2004 at 03:33:27PM -0500, Rebecca Coleman wrote:
> Many Many times.  Like over 100 times.  We found the email in the mail queue
> so it looks like this is what's happening.  I just wonder why it's timing
> out.  Anyway, we fixed it this time by deleting the email from the queue but
> it would be nice to find out why it's timing out.  That's my next goal. 
> 
> -----Original Message-----
> From: Todd Chapman [mailto:rt at chaka.net] 
> Sent: Monday, November 29, 2004 2:50 PM
> To: Rebecca Coleman
> Cc: 'rt-users @ lists. bestpractical. com. '
> Subject: Re: [rt-users] Rt generating duplicate tickets with new ticket nu
> mbers
> 
> It may be that rt-mailgate is timing out but creating the ticket
> successfully, causing qmail to requeue. Is every ticket getting created
> exactly twice or is it happening many times?
>