[rt-users] Getting Permission Denied when Requestor replies to his own ticket

[Ruslan U. Zakirov]

Amitabh Mitra wrote:
> When a requester creates a ticket and posts a reply to his own ticket
> the system is returning Permission Denied
> 
> Any ideas ?
1) Requestor role has no right 'ReplyToTicket'
2) User used different email addresses when created ticket and replied.

http://wiki.bestpractical.com/?Rights

> 
> Thanks
> Amitabh
> 
> 
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