[rt-users] Disabling autoreply for specific user.

Nils-Erik Svangård nisse at dc.ltu.se
Fri Oct 1 07:56:14 EDT 2004

I finally fixed the problem with RT sending 2 autoreplies.
Now I am having problem with bounceing email.
When the guys who anwers the telephone add a ticket in a queue they set 
the requestor to the main queue so they gets notified when the fixers 
have fixed the problem. RT mails away a autoreply to the requestor, but 
when doing so RT thinks its a bounce and mails root at localhost a warning 
of a bounce.
Can  I disable autoreply somewhere for specific users? Or is there a 
better way to do this?

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	       Datorcentralen Luelå tekniska universitet	  
	Name:	Nils-Erik Svangård	e-mail:	nisse at dc.ltu.se	  
	Ph:	+46-920-49244		URL:http://www.dc.ltu.se  
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