[rt-users] RTx::Shredder Questions

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Thu Oct 7 02:46:00 EDT 2004

Ruslan U. Zakirov wrote:
> Adolfo Santiago wrote:
>> Like so many others here, we have the issue of a growing database with 
>> tons
>> of deleted tickets we want to get rid of.  RTx::Shredder seems to be the
>> tool of choice for this, so we installed it today using CPAN.  Everything
>> went fine.  However, we have a question and a problem:
>> 1.  If we install RTx::Shredder using CPAN, do we still have to apply the
>> patch?  We did so, but it was only applied in part.  Apparently, there 
>> was
>> an issue patching Tickets_Overlay_SQL.pm.  We ended up with a .rej 
>> file.  To
>> stay away from possible trouble, we've put the original files back in.
> Oh. I see you have 3.0.8, I didn't test patch against it much. I'll 
> review it.
Ok. You can ignore that .rej 3.0.7-3.0.8 have no code in 
Tickets_Overlay_SQL.pm that restrict search on deleted tickets, but have 
code in other files that doesn't allow me to step through collection of 
the tickets.

>> Any help with this would be appreciated tremendously.  Thanks!
>> Chago
>> RT v3.0.8
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