[rt-users] RTx::Shredder Questions

[Ruslan U. Zakirov]

Adolfo Santiago wrote:
> Thanks for the reply!
> 
> 
>>Do you have any reports in RT log? RTx::Shredder uses 'warning' level
>>when delete records from DB.
>>
> 
> 
> I don't get anything in the logs.  Here are my logging settings:
> 
> Set($LogToSyslog    , 'warning');
> Set($LogToScreen    , 'error');
> Set($LogToFile      , 'warning');
> Set($LogDir, '/var/log');
> Set($LogToFileNamed , "rt.log");    #log to rt.log
> 
> The log file is zero-length.  No errors are reported anywhere else.
> 
> 
>>Ok. You can ignore that .rej 3.0.7-3.0.8 have no code in
>>Tickets_Overlay_SQL.pm that restrict search on deleted tickets, but have
>>code in other files that doesn't allow me to step through collection of
>>the tickets.
>>
> 
> 
> So... does this mean I'm out of luck?  The patch is not necessary (it
> doesn't do anything anyway), but the script won't work regardless?
No, this mean that you still must apply patch, but you can safely ignore 
rejections in Tickets_Overlay_SQL.pm.

> 
> What can I do?
> 
> Thanks!
> 
> 
> 
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