[rt-users] BUG in RT 3.2.2 Bulk Update

Todd Chapman rt at chaka.net
Fri Oct 8 10:10:05 EDT 2004

In Web.pm sub ProcessTicketBasics, why is this line important?

 $ARGSRef->{'Status'} ||= $TicketObj->Status;

Why update the status if it wasn't selected in the Bulk.html form?


On Fri, Oct 08, 2004 at 04:28:34PM +0100, nvarney at edt.fr wrote:
> > When I use bulk update to change ticket watchers, my open
> >tickets are set to new, even though I have left the
> >'Make Status' dropdown set to '-'.
> I have the same trouble. My closed tickets are set to 'Rejected'
> Nicolas
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