[rt-users] BUG in RT 3.2.2 Bulk Update

[Todd Chapman]

What happens is, whichever ticket is processed first
in the bulk update, all other tickets get the first
ticket's status.

-Todd

On Fri, Oct 08, 2004 at 10:10:05AM -0400, Todd Chapman wrote:
> In Web.pm sub ProcessTicketBasics, why is this line important?
> 
>  $ARGSRef->{'Status'} ||= $TicketObj->Status;
> 
> Why update the status if it wasn't selected in the Bulk.html form?
> 
> -Todd
> 
> On Fri, Oct 08, 2004 at 04:28:34PM +0100, nvarney at edt.fr wrote:
> > 
> > 
> > > When I use bulk update to change ticket watchers, my open
> > >tickets are set to new, even though I have left the
> > >'Make Status' dropdown set to '-'.
> > 
> > I have the same trouble. My closed tickets are set to 'Rejected'
> > 
> > Nicolas
> > 
> > 
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> > 
> > Be sure to check out the RT wiki at http://wiki.bestpractical.com
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> Be sure to check out the RT wiki at http://wiki.bestpractical.com