[rt-users] BUG in RT 3.2.2 Bulk Update
Todd Chapman
rt at chaka.net
Fri Oct 8 10:26:22 EDT 2004
What happens is, whichever ticket is processed first
in the bulk update, all other tickets get the first
ticket's status.
-Todd
On Fri, Oct 08, 2004 at 10:10:05AM -0400, Todd Chapman wrote:
> In Web.pm sub ProcessTicketBasics, why is this line important?
>
> $ARGSRef->{'Status'} ||= $TicketObj->Status;
>
> Why update the status if it wasn't selected in the Bulk.html form?
>
> -Todd
>
> On Fri, Oct 08, 2004 at 04:28:34PM +0100, nvarney at edt.fr wrote:
> >
> >
> > > When I use bulk update to change ticket watchers, my open
> > >tickets are set to new, even though I have left the
> > >'Make Status' dropdown set to '-'.
> >
> > I have the same trouble. My closed tickets are set to 'Rejected'
> >
> > Nicolas
> >
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Be sure to check out the RT wiki at http://wiki.bestpractical.com
> _______________________________________________
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>
> Be sure to check out the RT wiki at http://wiki.bestpractical.com
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