[rt-users] Adding Custom Field to MyTickets

Todd Chapman rt at chaka.net
Mon Oct 11 13:24:28 EDT 2004

Look at the 'Format' line in your custom component.

Format => "'<a href=\"$RT::WebPath/Ticket/Display.html?id=__id__\">__id__</a>/TITLE:#', '<a href=\"$RT::WebPath/Ticket/Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', QueueName, ExtendedStatus, CreatedRelative, 'LastUpdatedRelative/TITLE:Updated',",

On Mon, Oct 11, 2004 at 10:58:44AM -0700, Stevo wrote:
> Team,
> I've made a few customizations to the MyTickets section of the RT at a glace page, but what I'd really like to do next is add a custom field (Customer Name) in place of the Priority field.  Any ideas on how to do this?
> Thanks
> -Stevo
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> Be sure to check out the RT wiki at http://wiki.bestpractical.com

More information about the rt-users mailing list