[rt-users] Adding Custom Field to MyTickets
Ruslan U. Zakirov
Ruslan.Zakirov at acronis.com
Mon Oct 11 14:02:54 EDT 2004
Stevo wrote:
> Team,
>
> I've made a few customizations to the MyTickets section of the RT at a
> glace page, but what I'd really like to do next is add a custom field
> (Customer Name) in place of the Priority field. Any ideas on how to do
> this?
Start from
http://wiki.bestpractical.com/index.cgi?DisplayCustomFieldsInTicketSearch
I didn't investigate how to do it in 3.2.x but it's deferent I'm sure.
>
> Thanks
>
> -Stevo
>
>
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