[rt-users] Adding Custom Field to MyTickets

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Mon Oct 11 14:02:54 EDT 2004


Stevo wrote:
> Team,
>  
> I've made a few customizations to the MyTickets section of the RT at a 
> glace page, but what I'd really like to do next is add a custom field 
> (Customer Name) in place of the Priority field.  Any ideas on how to do 
> this?
Start from
http://wiki.bestpractical.com/index.cgi?DisplayCustomFieldsInTicketSearch

I didn't investigate how to do it in 3.2.x but it's deferent I'm sure.

>  
> Thanks
>  
> -Stevo
> 
> 
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