[rt-users] Status changed from Resolved to Open during reply?
Jesse Vincent
jesse at bestpractical.com
Mon Oct 11 16:57:58 EDT 2004
> But I think there's a UI issue. When I correspond and leave the status
> as "resolved" two thing's don't happen:
>
> 1) it doesn't leave it resolved (which is arguable as per your note
> above)
You're not changing it during your update. The system is changing it
after you fire off your update. The UI has _never_ displayed the results
of scrips that are fired on your transactions. It's not something that's
on our list to change any time soon.
-J
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