[rt-users] RTx::Shredder not finding deleted tickets

matthew zeier mrz at intelenet.net
Mon Oct 11 18:25:10 EDT 2004


Running 3.2.2 and RTx::Shredder tagged 2004-10-03.  It appears not to find 
any deleted tickets even though mysql clearly shows deleted tickets.

What am I missing?

mysql> select count(*) from Tickets where Status='deleted' and 
LastUpdated<'2004-10-11 00:00';
+----------+
| count(*) |
+----------+
|      359 |
+----------+
1 row in set (0.01 sec)

root at help2 (/opt/rt3/etc/) 267> /opt/rt3/local/sbin/rtx-shredder 2004-10-11
Tickets list is empty.


--
matthew zeier, Sr. Network Engineer  | "Nothing in life is to be feared.
InteleNet Communications, Inc.       |  It is only to be understood."
(949) 784-7904                       |       - Marie Curie




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