[rt-users] RTx::Shredder not finding deleted tickets
Todd Chapman
rt at chaka.net
Mon Oct 11 19:04:44 EDT 2004
Did you apply the patch it comes with?
On Mon, Oct 11, 2004 at 03:25:10PM -0700, matthew zeier wrote:
>
> Running 3.2.2 and RTx::Shredder tagged 2004-10-03. It appears not to find
> any deleted tickets even though mysql clearly shows deleted tickets.
>
> What am I missing?
>
> mysql> select count(*) from Tickets where Status='deleted' and
> LastUpdated<'2004-10-11 00:00';
> +----------+
> | count(*) |
> +----------+
> | 359 |
> +----------+
> 1 row in set (0.01 sec)
>
> root at help2 (/opt/rt3/etc/) 267> /opt/rt3/local/sbin/rtx-shredder 2004-10-11
> Tickets list is empty.
>
>
> --
> matthew zeier, Sr. Network Engineer | "Nothing in life is to be feared.
> InteleNet Communications, Inc. | It is only to be understood."
> (949) 784-7904 | - Marie Curie
>
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