[rt-users] Access to Userlist

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Tue Oct 12 03:11:24 EDT 2004

Oliver Rahn wrote:
> Hi,
> we use rt 3.2.1.
> Is there a way to limit the users view per queue? The Problem is, we 
> have users who are only allowed to work on tickets in one queue. And 
> this users should only see the users of a group which are also working 
> on this group. At the moment they can see all privileged users of the 
> system when they change the owner of a ticket.
You didn't configure rights right in your RT. If user has right 
'OwnTicket' then he is listed in list of posible owners.

We need this feature too, but RT's rights subsystem is too complex 
allready. So we live with it. Feel free to add well described item on 

> Thanks for help
> Oli

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