[rt-users] Access to Userlist

Eric Rescorla ekr at rtfm.com
Tue Oct 12 10:50:53 EDT 2004

Ruslan U. Zakirov <Ruslan.Zakirov at acronis.com> wrote:

> Oliver Rahn wrote:
> > Hi,
> > we use rt 3.2.1.
> > Is there a way to limit the users view per queue? The Problem is, we
> > have users who are only allowed to work on tickets in one queue. And
> > this users should only see the users of a group which are also
> > working on this group. At the moment they can see all privileged
> > users of the system when they change the owner of a ticket.
> You didn't configure rights right in your RT. If user has right
> 'OwnTicket' then he is listed in list of posible owners.
> We need this feature too, but RT's rights subsystem is too complex
> allready. So we live with it. Feel free to add well described item on
> http://wiki.bestpractical.com/index.cgi?GeneralWishList

Here's a related question:
I'm running RT 3.0.6 (yeah, yeah, I know) and when a privileged
user clicks on the Users tab they get the list of other users,
which is pretty undesirable. Is there some way to suppress that?


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