[rt-users] mason going CRAZY

Rich West Rich.West at wesmo.com
Tue Oct 12 11:42:26 EDT 2004

Just for the record, I found the problem. :)

I saw that the webserver was logging the following continuously:

[Tue Oct 12 10:49:37 2004] [error] [client] FastCGI: server 
"/opt/rt3/bin/mason_handler.fcgi" stderr: DBD::mysql::st execute failed: 
Table 'rt3.Attributes' doesn't exist at 
/usr/lib/perl5/site_perl/5.8.3/DBIx/SearchBuilder/Handle.pm line 478.

And that got me thinking.. so I checked the database, and 
low-and-behold, that table was not there (it wasn't there on the old 
server either).  I rummaged throught the etc/upgrade directory and found 
that, with 3.1.0, the attributes table was created.  So, I implemented 
the sql upgrade which created the table, and viola!  It works!  Thank 


Rich West wrote:

> Hrmm.. I tried recompiling Mod_FastCGI and got the same results.  Grrr..
> This is just bizarre and I am pretty much at a loss as to what else to 
> try...  The darned thing hangs at the same point in every ticket (it 
> begins drawing the form for the reply, but never completes..).. :(
> -Rich
>> I just migrated everything over to a new server, running Fedora Core 
>> 2, and I am now experiencing an odd problem on all of the RT 
>> instances I have running (via FastCGI)
>> RT (3.2.1) works just fine until you select to reply, resolve, 
>> comment on a ticket.  Once you drill down to that level, it seems to 
>> send the mason_handler.fcgi off in to no-man's land and it gobbles up 
>> all of the available CPU until the system crawls.  The page never 
>> gets drawn and the only way out is to kill off that mason_handler or 
>> restart the webserver.
>> This is pretty odd since, on the older system (running FC1) it worked 
>> just fine.  Of course, I am probably running older perl modules on 
>> there, but the installation was literally copied from one machine to 
>> the other....  wait.. should I recompile everything just in case?
>> Ideas/comments are more than welcome!
>> -Rich

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