[rt-users] scrip action

[Jason A. Diegmueller]

Another method would be to use the RT::Action::NotifyGroup tool that Ruslan 
posted earlier today.  I already have this in production and have been very 
pleased with it:
http://search.cpan.org/~ruz/RT-Action-NotifyGroup/

Make sure you look in the sbin/ directory, as there is a tool there that will 
help inserting the proper rows in to the ScripActions table in the RT 
database, making them valid choices from the RT Scrip editor.

-jd


On Wed, 13 Oct 2004, Todd Chapman wrote:

> I believe all you need to do is select 'Other Recipients' and
> in your template start it with:
>
> -----------------------
> To: <recip at email.com>
>
> My template text...
>
>
> On Thu, Oct 14, 2004 at 12:59:09AM +0100, Raed El - Hames wrote:
>> Hi there;
>>
>> I wonder if you can help me, I would like to be able to mail a certain
>> recipient which is not a requestor/AdminCC/Owner or any of that under
>> certain conditions ..I know how to do the condition however not sure what is
>> the code in the action part ..
>>
>> Roy
>>
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Be sure to check out the RT wiki at http://wiki.bestpractical.com
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT wiki at http://wiki.bestpractical.com
>