[rt-users] scrip action

[Raed El - Hames]

thanks Todd, I think notify other Recpients mail the CCs list (which not
what I want :(?? if not how do I add the email address I wish to mail??  ..
,
I opted to use  RT-Action-NotifyGroup ..but I would like to know how to use
'Other Recipients'

Thanks once again;

Roy


----- Original Message -----RT-Action-NotifyGroup/

From: "Todd Chapman" <rt at chaka.net>
To: "Raed El - Hames" <r at elhames.co.uk>
Cc: <rt-users at lists.fsck.com>
Sent: Thursday, October 14, 2004 3:08 AM
Subject: Re: [rt-users] scrip action


> I believe all you need to do is select 'Other Recipients' and
> in your template start it with:
>
> -----------------------
> To: <recip at email.com>
>
> My template text...
>
>
> On Thu, Oct 14, 2004 at 12:59:09AM +0100, Raed El - Hames wrote:
> > Hi there;
> >
> > I wonder if you can help me, I would like to be able to mail a certain
> > recipient which is not a requestor/AdminCC/Owner or any of that under
> > certain conditions ..I know how to do the condition however not sure
what is
> > the code in the action part ..
> >
> > Roy
> >
> > _______________________________________________
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> > Be sure to check out the RT wiki at http://wiki.bestpractical.com