[rt-users] Scrip to Change Requestor for Specific Queue

Scott Muller smuller at netcommplete.com.au
Thu Oct 14 21:48:38 EDT 2004


I need to get RT to change the requestor email address
for every email/ticket received for a specific queue. I have
tried a  number of scrips but cannot get it to work.
I have had a look at the Wiki and tried some examples
but nothing meets my need. I'm sure it's very simple
but I just can't get my head around it. Any help or
pointers to docs would be appreciated. Is it necessary
to delete the current requestor and then add a new one ??

I am running RT 3.2.1


Scott Muller 

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