[rt-users] scrip action

Todd Chapman rt at chaka.net
Sun Oct 17 17:15:10 EDT 2004


Mail other recipients mails people who are in the To: header
has shown below.

-Todd

On Sun, Oct 17, 2004 at 04:46:54PM +0100, Raed El - Hames wrote:
> thanks Todd, I think notify other Recpients mail the CCs list (which not
> what I want :(?? if not how do I add the email address I wish to mail??  ..
> ,
> I opted to use  RT-Action-NotifyGroup ..but I would like to know how to use
> 'Other Recipients'
> 
> Thanks once again;
> 
> Roy
> 
> 
> ----- Original Message -----RT-Action-NotifyGroup/
> 
> From: "Todd Chapman" <rt at chaka.net>
> To: "Raed El - Hames" <r at elhames.co.uk>
> Cc: <rt-users at lists.fsck.com>
> Sent: Thursday, October 14, 2004 3:08 AM
> Subject: Re: [rt-users] scrip action
> 
> 
> > I believe all you need to do is select 'Other Recipients' and
> > in your template start it with:
> >
> > -----------------------
> > To: <recip at email.com>
> >
> > My template text...
> >
> >
> > On Thu, Oct 14, 2004 at 12:59:09AM +0100, Raed El - Hames wrote:
> > > Hi there;
> > >
> > > I wonder if you can help me, I would like to be able to mail a certain
> > > recipient which is not a requestor/AdminCC/Owner or any of that under
> > > certain conditions ..I know how to do the condition however not sure
> what is
> > > the code in the action part ..
> > >
> > > Roy
> > >
> > > _______________________________________________
> > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > >
> > > Be sure to check out the RT wiki at http://wiki.bestpractical.com



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