[rt-users] Custom AutoReply

[Ruslan U. Zakirov]

Paul Porter wrote:
> Hi,
> 
> How can I pull the requestor's username and email address out of the
> submitted ticket and use it in the auto-reply? 
Try next blocks
{ $TransactionObj->CurrentUser->EmailAddress }
and
{ $TransactionObj->CurrentUser->Name }


> 
> Thanks,
> 
> Paul
> 
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