[rt-users] That ticket has unresolved dependencies.

Rob W.W. Hooft rob at hooft.net
Mon Oct 18 09:22:43 EDT 2004

At some point, our RT server "lost" dependencies between tickets in the 
WWW user interface. This has irritated me, but we have lived with it for 
a few weeks. Now for the first time, this seems to hit us: one of the 
users can not close a ticket because RT reports:


     * Status: That ticket has unresolved dependencies

But.... in the user interface there are no dependencies whatsoever, the 
relationships box is empty....

We are running a relatively small RT3.0.9 installation (~6000 tickets 
from 2 years) on a debian GNU/Linux system with mysql on myisam tables. 
I am an absolute dummy in mysql management. I just ran myisamchk, it 
complained about all tables that they were usable but needed repair; 
however, the dependency problem did not go away after a repair round.

Where do I look next?

Rob Hooft

Rob W.W. Hooft  ||  rob at hooft.net  ||  http://www.hooft.net/people/rob/

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