[rt-users] Additional Statuses

Ben Robson Brobson at betrusted.com
Wed Oct 20 00:48:21 EDT 2004

Hey all,
I am attempting to add some additional status values (beyond: new, open,
rejected, etc...).
As indicated by the subject of this email I have located some previous
threads on this issue, and have tried modifying the Queue_Overlay and
creating a Queue_Local.pm file with altered @STATUS array values.
However having done this the new statuses are not appearing in the drop
down lists for tickets.
Any suggestions appreciated.
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