[rt-users] RT3 sending comment emails twice

[Ruslan U. Zakirov]

Check all your scrips. IMHO there is duplications after upgrade.

George Karaolides wrote:
> Greetings all,
> 
> After an upgrade from RT2 to RT3, I am having a problem with RT sending
> comment emails to queue watchers twice.  Moreover, if the comment is
> sent from an outside requestor, it is sent to watchers three times.
> 
> I have tried my best to look up the problem in previous list posts and
> FAQ without much success.
> 
> Relevant info:
> 
> RT running on Debian GNU/Linux "sarge" (testing), installed using the
> Debian packages.
> 
> # uname -a
> Linux oberon 2.4.27-1-686-smp #1 SMP Fri Sep 3 06:34:36 UTC 2004 i686
> GNU/Linux
> 
> # cat /usr/share/request-tracker3/lib/RT.pm | grep VERSION
> $VERSION = '3.0.11';
> 
> # perl -v
> This is perl, v5.8.4 built for i386-linux-thread-multi
> 
> # perl -MDBIx::SearchBuilder -e 'print $DBIx::SearchBuilder::VERSION;'
> 1.01
> 
> # apache2 -v
> Server version: Apache/2.0.52
> 
> # mysql -V
> mysql  Ver 12.22 Distrib 4.0.21, for pc-linux-gnu (i386)
> 
> # cat /var/log/apache2/error.log | grep mod_perl | tail -n 1 | awk
> '{print $7,$8,$9,$10}'
> Apache/2.0.52 (Debian GNU/Linux) mod_perl/1.99_14 Perl/v5.8.4
> PHP/4.3.9-1
>