[rt-users] RT is hanging when trying to update tickets

Carl Brewer carl at vivitec.com.au
Wed Oct 20 22:48:00 EDT 2004

For the record, I had the same problem as Rich West :

I didn't have rt3.Attributes in my database.  Funny that
it hadn't complained in the past though?  And under modperl,
no logs of anything error-ish that I could see.

Is it worth having something in the make update
that does a check of the database schema, to
catch lazy sods like me who don't do the upgrade
properly? :)


Vivitec Pty. Ltd.
Suite 6, 51-55 City Rd.
Southbank, 3006.
Ph. +61 3 8626 5626
Fax +61 3 9682 1000

More information about the rt-users mailing list