[rt-users] RT is hanging when trying to update tickets

Ruslan U. Zakirov Ruslan.Zakirov at acronis.com
Thu Oct 21 03:24:53 EDT 2004

Carl Brewer wrote:
> For the record, I had the same problem as Rich West :
> http://lists.bestpractical.com/pipermail/rt-users/2004-October/026411.html
> I didn't have rt3.Attributes in my database.  Funny that
> it hadn't complained in the past though?  And under modperl,
> no logs of anything error-ish that I could see.
"Logging into standalone file"
Turn on "warning" level at least and you'll see some records on almost 
all errors. IMHO this option is most useful for admins on any RT system.

> Is it worth having something in the make update
> that does a check of the database schema, to
> catch lazy sods like me who don't do the upgrade
> properly? :)
> Carl

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