[rt-users] Autogenerating password

[Ruslan U. Zakirov]

Hilde Therese Lauvset wrote:
> Hi,
> 
>  
> 
> We run RT 3.0.10 and have found a script on this e-mail list for auto 
> generation of password for users who send a message to RT for the first 
> time. There seems to be a problem though, because we don’t receive a 
> reply message with the new generated password.
Where is logs? Errors? If it's in ML then it works for somebody.
Do you have template 'RT_PasswordChange'?

See also: http://wiki.bestpractical.com/index.cgi?AutogeneratedPassword


> 
>  
> 
> This is the scrip we run:
> 
>  
> 
> ----------start code-------------
> 
> {
> 
>   my $tmplName = 'RT_PasswordChange';  ## hardwired template name
> 
>   my ($user) = $self->TransactionObj->CreatorObj;
> 
>   if (($user->id != $RT::Nobody->id) && (!$user->Privileged) &&
> 
>       $user->__Value('Password') eq '*NO-PASSWORD*' && $user->Name =~ /\@/) {
> 
>     my ($stat, $pass) = $self->TransactionObj->CreatorObj->SetRandomPassword();
> 
>     if ($stat) {
> 
>       my $template = RT::Template->new( $user->CurrentUser );
> 
>       $template->LoadGlobalTemplate($tmplName);
> 
>       unless ($template->Id) {
> 
>         $RT::Logger->crit( "$user tried to send ". $user->Name .
> 
>         " a password reminder, but couldn't find tmpl: $tmplName");
> 
>         die "failed to load $tmplName template";
> 
>       }
> 
>       my $notification = RT::Action::SendEmail->new(
> 
>             TemplateObj => $template,
> 
>             TransactionObj => $self->TransactionObj,
> 
>             TicketObj => $self->TicketObj,
> 
>             ScripObj => $self->ScripObj,
> 
>             Argument    => $pass);
> 
>       @{ $notification->{'To'} } = ( $user->EmailAddress );
> 
>       my ($ret) = $notification->Prepare();
> 
>       $ret = $notification->Commit() if $ret;
> 
>       $RT::Logger->crit("Set Password scrip: $user: SendEmail failed sending ".
> 
>                         $user->Name . " the password setting reminder.")
> 
>         unless ($ret);
> 
>     } else {
> 
>       $RT::Logger->crit("Set Password Scrip: Failed to set password for: \"".
> 
>         $user->Name."\", pass=".$pass);
> 
>      }
> 
>     }
> 
>     1;
> 
> }
> 
> ----------------end scrip code-----------------
> 
>  
> 
>  
> 
>  
> 
> I hope someone can tell me what might be the problem or that someone can 
> send me a script that works with RT 3.0.10
> 
>  
> 
> --
> 
> Hilde
> 
>  
> 
> 
> ------------------------------------------------------------------------
> 
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> 
> Be sure to check out the RT wiki at http://wiki.bestpractical.com