[rt-users] rt-mailgate and web authentication.

[Steve Ison]

Dear All,
I have RT 3.2.2 running on Suse 9.1 pro/apache2-2.0.49-27.16 using 
exim as the MTA, I'm also using external web authentication.

My problem is that when a user replies to the automatically generated RT
message to update their request apache doesn't know who the rt-mailgate is 
($REMOTE_USER is not set) and blocks access, They get a bounced mail 
message with a 404 page not found error.

Is there some way of allowing rt-mailgate to access apache without 
disabling the web authentication?

Many thanks,
Steve.

-- 
Stephen Ison
Unix Support
University of Cambridge Computing Service
si202 at cam.ac.uk