[rt-users] Additional Statuses

[Ben Robson]

Rick,

Whoohoo... That did the trick.  I should have thought of that.  I went
looking in the Mason stuff too, just in case it was caching stuff, but
nothing tripped the right brain-cell.

Thanks again all.
BenR

-----Original Message-----
From: Rick Measham [mailto:rickm at 3d3.com] 
Sent: Friday, 22 October 2004 7:49 AM
To: Ben Robson
Cc: Scott Muller; RT Users
Subject: RE: [rt-users] Additional Statuses

On Thu, 2004-10-21 at 17:38, Ben Robson wrote:
> Scott/All,
> 
> Thanks for the reply.....
> 
> I have done exactly what you did, and no luck.

I did the very same thing only a week ago and had no problem at all.
Have you restarted apache since making the changes? AFAIK, Mason will
need to recompile to get the statuses included. That happens when you
restart apache.

Just a thought

Cheers!
Rick