[rt-users] Anyone installed RT on Mandrake - Help?

[John Giles]

Sorry, there is no rpm for RT... My mistake....
Apache2 MySQL Perl from rpms...
RT 322 and fastcgi from source...

John


On Fri, 22 Oct 2004 23:17:13 +1000, Christopher Welsh <cpwe at deakin.edu.au>  
wrote:

> John,
>
> Thanks kindly. I did not know there were rpms for Mandrake, and will try  
> it. I'm naive but, is there a reason why mod_perl has to be removed?
>
> Thanks
> Chris
>
>
>
> John Giles wrote:
>
>>
>> I just setup RT 3.2.2 on a Mandrake 10.0 with fastcgi and Apache 2 and   
>> Mysql 4
>> Everything was from rpms, except mod_fastcgi.
>>
>> Download mod_fastcgi-2.4.2 and edit the Makefile changing these three  
>> lines
>> because the Apache2 rpm install splits the lib and include directories.
>> ----
>> top_dir      = /usr/lib/apache2
>> INCLUDES=-I/usr/include/apache2
>> LIBS=-L/usr/lib/apache2
>> ----
>> Then make and install the fastcgi program
>>
>> Add this line to the /etc/httpd/conf/httpd2.conf file in
>> -- LoadModule fastcgi_module modules/mod_fastcgi.so
>> -- Then I added this module to the /etc/httpd/conf/commonhttpd.conf file
>> ---
>> <IfModule mod_fastcgi.c>
>>         AddHandler fastcgi-script fcgi
>>         FastCgiIpcDir /tmp
>>         FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout  
>> 120  -processes 4
>> </IfModule>
>> ----
>>
>> Then my /etc/httpd/conf/vhosts/Vhosts.conf file has this entry
>> -- <VirtualHost name>
>>   ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
>> </VirtualHost>
>> -- Make sure you don't have any mod_perl rpms installed.
>>
>> John Giles
>> john at trdlnk.com
>>
>>
>>
>> On Fri, 22 Oct 2004 21:11:55 +1000, Christopher Welsh  
>> <cpwe at deakin.edu.au>  wrote:
>>
>>>
>>> Hi,
>>>
>>>
>>> I'm no expert a this but I have the basics of RT running, I've setup   
>>> users and test queues. It's simply a great helpdesk.
>>> The problem I have is that to get it going, I had to make some   
>>> compromises.
>>>
>>> 1 - Had to remove suexec
>>> 2 - It will not run as a virtual host. It tells me I cannot have   
>>> "FastCgiIpcDir /tmp",   "FastCgiServer", ScriptAlias" in the virtual   
>>> host's section. So I have not worked out how to set this up as a  
>>> virtual  host. It hogs the whole server in it's current state; No  
>>> other web apps  will run.
>>>
>>>
>>> I have read and installed using  the info from   
>>> "http://wiki.bestpractical.com/index.cgi?FastCGIConfiguration", but   
>>> Mandrake's apache must do it a little different.
>>>
>>> Mandrake 10.0 splits it up into the following relevant files. To get  
>>> it  working I had to do the following:
>>>
>>> httpd2.conf
>>> ----------------
>>> Fastcgi module loaded,
>>>
>>>
>>> commonhttpd.conf
>>> --------------------------
>>>  # Pass through requests to display images
>>>    Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
>>>
>>>    # Tell FastCGI to put its temporary files somewhere sane.
>>>    FastCgiIpcDir /tmp
>>>
>>>    # Number of processes is tunable, but you need at least 3 or 4
>>>    FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120   
>>> -processes 4
>>>
>>>    ##AddHandler fastcgi-script fcgi
>>>    ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
>>>
>>>
>>> vhosts/Vhosts.conf
>>> ----------------------------
>>> <VirtualHost helpdesk.staff>
>>> ServerName helpdesk.staff
>>> ####ServerPath /usr/local/rt3/share/html
>>> DocumentRoot /usr/local/rt3/share/html
>>>    ####Alias /rt /usr/local/rt3/share/html
>>> ####
>>> ####
>>>    Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
>>> ####
>>>    AddHandler fastcgi-script fcgi
>>>    ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
>>> ####
>>>    <Location /NoAuth/images >
>>>      SetHandler default-handler
>>>    </Location>
>>> ####
>>> </VirtualHost>
>>>
>>>
>>>
>>> Could you send me your  Mandrake/Apache conf files? I've gone with   
>>> fastcgi and RT-3.2.2 with Apache2. I'd rather not move the helpdesk  
>>> off  this server.
>>>
>>>
>>>
>>> Thanks,
>>> Chris
>>> _______________________________________________
>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>>
>>> Be sure to check out the RT wiki at http://wiki.bestpractical.com
>>
>>
>>
>>
>>