[rt-users] Anyone installed RT on Mandrake - Help?

[Christopher Welsh]

John,

Thanks, looks like that did the trick.


Wishing you well,
Chris Welsh


John Giles wrote:

>
> I just setup RT 3.2.2 on a Mandrake 10.0 with fastcgi and Apache 2 
> and  Mysql 4
> Everything was from rpms, except mod_fastcgi.
>
> Download mod_fastcgi-2.4.2 and edit the Makefile changing these three 
> lines
> because the Apache2 rpm install splits the lib and include directories.
> ----
> top_dir      = /usr/lib/apache2
> INCLUDES=-I/usr/include/apache2
> LIBS=-L/usr/lib/apache2
> ----
> Then make and install the fastcgi program
>
> Add this line to the /etc/httpd/conf/httpd2.conf file in
> -- 
> LoadModule fastcgi_module modules/mod_fastcgi.so
> -- 
>
> Then I added this module to the /etc/httpd/conf/commonhttpd.conf file
> ---
> <IfModule mod_fastcgi.c>
>         AddHandler fastcgi-script fcgi
>         FastCgiIpcDir /tmp
>         FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 
> 120  -processes 4
> </IfModule>
> ----
>
> Then my /etc/httpd/conf/vhosts/Vhosts.conf file has this entry
> -- 
> <VirtualHost name>
>   ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
> </VirtualHost>
> -- 
>
> Make sure you don't have any mod_perl rpms installed.
>
> John Giles
> john at trdlnk.com
>
>
>
> On Fri, 22 Oct 2004 21:11:55 +1000, Christopher Welsh 
> <cpwe at deakin.edu.au>  wrote:
>
>>
>> Hi,
>>
>>
>> I'm no expert a this but I have the basics of RT running, I've setup  
>> users and test queues. It's simply a great helpdesk.
>> The problem I have is that to get it going, I had to make some  
>> compromises.
>>
>> 1 - Had to remove suexec
>> 2 - It will not run as a virtual host. It tells me I cannot have  
>> "FastCgiIpcDir /tmp",   "FastCgiServer", ScriptAlias" in the virtual  
>> host's section. So I have not worked out how to set this up as a 
>> virtual  host. It hogs the whole server in it's current state; No 
>> other web apps  will run.
>>
>>
>> I have read and installed using  the info from  
>> "http://wiki.bestpractical.com/index.cgi?FastCGIConfiguration", but  
>> Mandrake's apache must do it a little different.
>>
>> Mandrake 10.0 splits it up into the following relevant files. To get 
>> it  working I had to do the following:
>>
>> httpd2.conf
>> ----------------
>> Fastcgi module loaded,
>>
>>
>> commonhttpd.conf
>> --------------------------
>>  # Pass through requests to display images
>>    Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
>>
>>    # Tell FastCGI to put its temporary files somewhere sane.
>>    FastCgiIpcDir /tmp
>>
>>    # Number of processes is tunable, but you need at least 3 or 4
>>    FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120  
>> -processes 4
>>
>>    ##AddHandler fastcgi-script fcgi
>>    ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
>>
>>
>> vhosts/Vhosts.conf
>> ----------------------------
>> <VirtualHost helpdesk.staff>
>> ServerName helpdesk.staff
>> ####ServerPath /usr/local/rt3/share/html
>> DocumentRoot /usr/local/rt3/share/html
>>    ####Alias /rt /usr/local/rt3/share/html
>> ####
>> ####
>>    Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
>> ####
>>    AddHandler fastcgi-script fcgi
>>    ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
>> ####
>>    <Location /NoAuth/images >
>>      SetHandler default-handler
>>    </Location>
>> ####
>> </VirtualHost>
>>
>>
>>
>> Could you send me your  Mandrake/Apache conf files? I've gone with  
>> fastcgi and RT-3.2.2 with Apache2. I'd rather not move the helpdesk 
>> off  this server.
>>
>>
>>
>> Thanks,
>> Chris
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Be sure to check out the RT wiki at http://wiki.bestpractical.com
>
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