[rt-users] RT auto reply and spam

[Mailbag]

You can prevent RT from auto replying by changing the "Precedence" of the
e-mail to "Bulk".  We do this using procmail and formail to avoid replying
to e-mails from addresses we know we don't want to reply to.  Here's an
example:

:0fhw: .msgid.lock
* ^From:.*amazon.com.*
| formail -i "Precedence: Bulk"

You could use some kind of spam detector and change the precedence to bulk
that way.

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com]On Behalf Of Steve Ison
> Sent: Friday, October 22, 2004 8:33 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] RT autoreply and spam
>
>
> Dear All,
> How do I stop RT from sending an autoreply message to spam?, can I do
> something like "if incoming address doesn't match <regexp> discard it and
> do nothing"
>
> Many thanks,
> Steve.
>
> --
> Stephen Ison
> Unix Support
> University of Cambridge Computing Service
> si202 at cam.ac.uk
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>
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