[rt-users] Silent Resolve

Matthew Joseff mjoseff at yellowbrix.com
Fri Oct 22 14:19:12 EDT 2004

Is there a way to resolve a ticket without sending the requestor 
notification that said ticket has been resolved?  Using the "Basics" link 
and changing the drop down still notifies.

Matthew Joseff, Director Technical Operations
(p) 703.519.1066 (f) 703.548.9151 (m) 202.415.6261
YellowBrix - Transforming Content Into Action.

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