[rt-users] RTFM: can't get article by number

[John Bartelt]

I couldn't find anything in the wiki or archives on this.
I'm using RT 3.0.11 and RTFM 2.0.4 (apache 1.3.31, mod_perl,
mysql 4.0.20).

When I go to the RT update ticket page, if I put an article _number_
in the "Include RTFM article:" box (e.g., '3'), I just get:

#:
---

in the message box (and 20kb of warnings/errors in RT log; see below).
If I type in the exact name of the article, it works fine (191 bytes
of in debug info in the log).

Seems like I'm missing something simple.  Or do I need to upgrade
to 3.2.x?  (soon...)

=>  The RT log messages (when the error occurs) start like this:

[Fri Oct 22 20:58:56 2004] [debug]: RT::FM::ArticleCollection Limit called
:QUOTEVALUE 0 VALUE LastUpdated FIELD Created OPERATOR !=
(/opt/rt3.0.11/lib/RT/FM/ArticleCollection_Overlay.pm:78)
[Fri Oct 22 20:59:14 2004] [warning]: Trying to check RT::FM::Class rights
for an unspecified RT::FM::Class at
/opt/rt3.0.11/lib/RT/Principal_Overlay.pm line 354
...
The first [crit] message is:
[Fri Oct 22 20:59:14 2004] [crit]: Trying to check RT::FM::Class rights
for an unspecified RT::FM::Class
(/opt/rt3.0.11/lib/RT/Principal_Overlay.pm:355)
...
(and more similar).

I can send the all 130 lines if it will help.

thanks, John

+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
John Bartelt                             bartelt at SLAC.Stanford.edu
Stanford Linear Accelerator Center       650-926-4591
MS 97
2575 Sand Hill Road
Menlo Park, CA 94025                     office:  SCS room 380