[rt-users] Changing the subject

Christopher Welsh cpwe at deakin.edu.au
Sun Oct 24 07:35:02 EDT 2004

Hi I just updated a job in a newly created queue. The reply was sent to 
the requester, but not the format I expected. The subject field had my 
domain in square brackets, as follows:

[sjc.vic.edu.au#5] blah blah blah

I'd rather it to be as follows:

[Helpdesk Task #5 blah blah blah

Can anyone suggest what setting I need to change to fix this?


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