[rt-users] RTFM search returning duplicate articles

Peter Silver psilver at ultrafast.com.au
Sun Oct 24 23:28:25 EDT 2004


Software versions are;
  RT: 3.0.11
  RTFM: 2.0.4
  DBIx::SearchBuilder: 1.12

We're experiencing a problem with RTFM in the Ticket Update page.  If we
search for an RTFM article matching a particular string (% for example)
and that string occurs in both the article summary and a custom field,
the article is returned twice in the list of matching articles.

Is this intentional for the list to not be made distinct, or something
that only we seem to be experiencing?  Has anyone else come across this?

thanks,

Peter Silver

-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 189 bytes
Desc: This is a digitally signed message part
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20041025/b03609fe/attachment.sig>


More information about the rt-users mailing list