[rt-users] Re: RT-Users Digest, Vol 7, Issue 69

[Eduard Rushanian]

Hi,

you should edit $rtname in RT's Config (RT_Config.pm) and...
take into consideration following:
(cite from Jesse)
"Be warned, however, that changing this value will cause RT to stop
recognising
the Taglines in the subjects of old messages."



----- Original Message ----- 
From: <rt-users-request at lists.bestpractical.com>
To: <rt-users at lists.bestpractical.com>
Sent: Sunday, October 24, 2004 9:00 PM
Subject: RT-Users Digest, Vol 7, Issue 69


> Send RT-Users mailing list submissions to
> rt-users at lists.bestpractical.com
>
> To subscribe or unsubscribe via the World Wide Web, visit
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> or, via email, send a message with subject or body 'help' to
> rt-users-request at lists.bestpractical.com
>
> You can reach the person managing the list at
> rt-users-owner at lists.bestpractical.com
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of RT-Users digest..."
>
>
> Today's Topics:
>
>    1. Changing the subject (Christopher Welsh)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Sun, 24 Oct 2004 21:35:02 +1000
> From: Christopher Welsh <cpwe at deakin.edu.au>
> Subject: [rt-users] Changing the subject
> To: rt-users <rt-users at lists.bestpractical.com>
> Message-ID: <417B9366.8010508 at deakin.edu.au>
> Content-Type: text/plain; charset=us-ascii; format=flowed
>
>
>
> Hi I just updated a job in a newly created queue. The reply was sent to
> the requester, but not the format I expected. The subject field had my
> domain in square brackets, as follows:
>
> [sjc.vic.edu.au#5] blah blah blah
>
>
> I'd rather it to be as follows:
>
> [Helpdesk Task #5 blah blah blah
>
>
> Can anyone suggest what setting I need to change to fix this?
>
>
> Thanks,
> Chris
>
>
> ------------------------------
>
> _______________________________________________
> RT-Users mailing list
> RT-Users at lists.bestpractical.com
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
>
> End of RT-Users Digest, Vol 7, Issue 69
> ***************************************
>