[rt-users] Aggregating transaction mails
Christian Hammers
ch at westend.com
Tue Oct 26 09:53:26 EDT 2004
Hello
Is it possible to send a mail to all queue members for every transaction
with all changes included?
My current solution with the global script entry
- On Transaction
- Notify AdminCC as comment
- Global Template: transaction
- Transaction Create
generates one mail for every bit I change.
I want only one mail which looks like the following:
------------------------------------------------
* Queue: management -> tech.dns
Subject: eherherh
* Owner: Nobody -> ch
* Status: new -> stalled
Requestors: ch at ma.test.intern
Ticket <URL: http://rt.test.intern/rt/Ticket/Display.html?id=23 >
foooo baaar blah blah blah
------------------------------------------------
Any ideas?
bye,
-christian-
--
Christian Hammers WESTEND GmbH | Internet-Business-Provider
Technik CISCO Systems Partner - Authorized Reseller
Lütticher Straße 10 Tel 0241/701333-11
ch at westend.com D-52064 Aachen Fax 0241/911879
More information about the rt-users
mailing list