[rt-users] Searching Ticket Histories

Ben Robson Brobson at betrusted.com
Thu Oct 28 02:06:56 EDT 2004


Hey all,
 
It is entirely possible that this has been answered previously, however
my searching is drawing a blank, so....
 
One of the great things about RT is the ability to search through
tickets, and especially the fact that you can search through custom
fields as well.
 
However it doesn't appear that you can search for content held in the
Ticket History.
 
Is this correct?  Is there a modification that I can make to allow a
search of the histories of tickets?
 
Thanks for the assist,
BenR
 
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