[rt-users] Re: Disable AutoReply for certain email address

Asif Iqbal vadud3 at gmail.com
Thu Sep 2 14:02:54 EDT 2004


Resending - assuming no one noticed the following email

On Sat, 28 Aug 2004 13:54:03 -0400, Asif Iqbal <vadud3 at gmail.com> wrote:
> What variable in RT carries the requestor email address? So I can
> check for that and if it matches certain email list I can disable
> autoreply
> 
> Thanks
> 
> 
> 
> On Fri, 06 Aug 2004 16:30:00 +0400, Ruslan U. Zakirov <cubic at acronis.ru> wrote:
> > Asif Iqbal wrote:
> > > I noticed one in the archive
> > >
> > > http://lists.bestpractical.com/pipermail/rt-devel/2003-November/005063.html
> > yes.
> >
> > With small addition:
> > You should check that transaction type is Create.
> >
> > return 0 unless $self->TransactionObj->Type eq 'Create';
> >
> > >
> > > So for my case the custom action would be if that email address
> > > matches do not AutoReply
> > >
> > > I am not a Perl guru and some help with that would be greatly appreciated
> > May be it's time too learn perl a little. :)
> >
> >
> > >
> > > Thanks
> > >
> > > On Fri, 06 Aug 2004 11:32:32 +0400, Ruslan U. Zakirov <cubic at acronis.ru> wrote:
> > >
> > >>Write custom condition for autoreply scrip.
> > >>
> > >>
> > >>
> > >>Asif Iqbal wrote:
> > >>
> > >>>Not sure if anyone have seen this email, but I am still looking for
> > >>>some one this.
> > >>>
> > >>>Thanks
> > >>>
> > >>>On Wed, 4 Aug 2004 00:47:55 -0400, Asif Iqbal <vadud3 at gmail.com> wrote:
> > >>>
> > >>>
> > >>>>Hi All
> > >>>>
> > >>>>Is there a way I can disable AutoReply only for some email addresses
> > >>>>for a specific queue?
> > >>>>
> > >>>>Thanks for the help
> > >>>>
> > >>>>--
> > >>>>Asif Iqbal
> > >>>>PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
> > >>>>
> > >>>
> > >>>
> > >>>
> > >>
> > >
> > >
> >
> >
> 
> --
> Asif Iqbal
> PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
> 


-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu



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