[rt-users] Re: Disable AutoReply for certain email address

Dirk Pape pape-rt at inf.fu-berlin.de
Fri Sep 3 02:25:16 EDT 2004


Hello Asif,

--Am Donnerstag, 2. September 2004 14:02 Uhr -0400 schrieb Asif Iqbal 
<vadud3 at gmail.com>:

> Resending - assuming no one noticed the following email
>
> On Sat, 28 Aug 2004 13:54:03 -0400, Asif Iqbal <vadud3 at gmail.com> wrote:
>> What variable in RT carries the requestor email address? So I can
>> check for that and if it matches certain email list I can disable
>> autoreply
>>
>> Thanks

if you have already a Ticket object named "$TicketObj" you can get a comma 
separated string of all requestor's email addresses with

$TicketObj->RequestorAddresses()

regards,
Dirk.



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