[rt-users] sending new email via rt

[Shawn Guillemette]

We are using RT do deal with email sent to our support team. It would be
great if there was a way to send a new email message to the customer
using the same interface. Do you folks know if this is possible? If so
could you send me a link that would provide me with more information on
this task. 
 
Thanks 
 
Shawn Guillemette
 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20040907/0f3af098/attachment.htm>