[rt-users] Problems with RTx::Shredder!

[Ruslan U. Zakirov]

Sven Sternberger wrote:
> Hi Ruslan!
> 
> first thanks for your help and the script. we really needed
> such a tool, because our database will probably reach
> 2gig at the end of the year.
> 
>> Hmmm. As I see users a little bit confused with my distribution :(
> 
> 
> You are right, it's your fault ;-)
> my proposals
> 1.) Correct the example script 
> http://search.cpan.org/~ruz/RTx-Shredder-0.01/lib/RTx/Shredder.pm
> -$deleted->Limit( VALUE => 'deleted' );
> +$deleted->LimitStatus( VALUE => 'deleted' );
Oops, my fault. I'll fix it.

> 2.) Note the installed scripts in README
ok.

> 3.) Note that it is >> necessary << to install the patch. (So this
> was my second fault/thank you Todd). For our absolute beginners the
> "patch -p0 ...." line
ok.

> 4.) Some hints for users of the debian distribution, because some path
> are different, so I had to modify the Makefile to get the installer
> work.
I use Module::Install::RTx and I thought that it gets file pathes from 
current RT instance.
Please, send me output from `perl Makefile.PL`
For me it's:
 > sudo perl Makefile.PL
Using RT configurations from /opt/rt3/lib/RT.pm:
./lib   => /opt/rt3/local/lib
./sbin  => /opt/rt3/local/sbin

You should have different output.

> 
> and a question isn't it possible to put all the affected files
> in the local tree? so i don't have to touch the files of the
> distribution
This patch was discussed with Jesse and should be accepted to 3.0.12 and 
3.2.2 without changes. So patch is attached only while RT doesn't 
support searches on deleted tickets.

> 
> best regards
> 
> sven
> 
> 
> 
>>
>> Did you see `rtx-shredder` script? It should be installed with 
>> RTx::Shredder under /path/to/rt3/local/sbin path.
>>
>> RTx::Shredder currently is more API then end-user tool. For end-user 
>> there is two scripts `rtx-shredder` and `rtx-validator`. Both under 
>> 'local/sbin'.
>>
>> I'll try to update docs to be more clear on this topic in next release.
>>
>>
>>                     Best regards. Ruslan.
>>
>> PS: See also comment below about your error.
>>
>> Sven Sternberger wrote:
>>
>>> Hello!
>>>
>>> I'm running RT3.0.11 on a debian sarge box. Now I installed
>>> RTx::Shredder v0.01. But the "demo" programm, don't work :-(
>>>
>>>
>>> #!/usr/bin/perl
>>>
>>> use lib "/usr/share/request-tracker3/lib";
>>>
>>> use RTx::Shredder;
>>>
>>> RTx::Shredder::Init();
>>> my $deleted = RT::Tickets->new( $RT::SystemUser );
>>> $deleted->{'allow_deleted_search'} = 1;
>>> $deleted->Limit( VALUE => 'deleted' );
>>
>>
>>
>> You forgot "FIELD => 'Status'" here.
>>
>>
>>> print "Start wipeout\n";
>>> while( my $t = $deleted->Next ) {
>>>         print ".";
>>>         $t->Wipeout;
>>> }
>>> print "\nEnded\n";
>>>
>