[rt-users] Emailing programs

[bob]

Actually... i am not setting up RT for this domain on on this system.. this 
is my personal email and system(s). the RT is going on a work server..

Currently our email is handled by a third party server and provider. We do 
have smtp servers we use for off items such and IDs and other systems... so 
don't assume what we have set up via this email and domain is the same and 
what I am trying to set up...

All in all it looks as If i will ahve to use sendmail to mail the items out 
and fetchmail to bring them in from the pop3 server...


----- Original Message ----- 
From: "Rainer Duffner" <rainer at ultra-secure.de>
To: "bob" <bob at bobsemporium.com>
Cc: "RT USERS" <rt-users at lists.bestpractical.com>
Sent: Monday, September 13, 2004 3:11 PM
Subject: Re: [rt-users] Emailing programs


> Am Mo, den 13.09.2004 schrieb bob um 16:28:
>> What emailing programs do you use for RT... sendmail..
>
> I use qmail, but that's only because the box allready had it.
>
>> fetchmail... I am
>
> You might need that if you don't operate a "real" mailserver that is
> also MX for its domain (which you seem to happen to do).
>
>> having issues setting it up to send and recive email since our pop3 and 
>> smtp
>> servers are not the RT server...
>
> You can install the rt-mailgate on the mailserver. Then, you don't need
> to setup any incoming mail-server for your RT-server, as the tickets
> will be forwarded via WWW.
> The RT-server will just have to be configured to relay outgoing mails
> via your central mail-server.
>
> If you can't do this, you must find some other way to have mail
> delivered to your RT-server via your MX.
> This largely depends on the mailserver-software on your MX.
>
> Had you provided this information upfront, nobody would have needed to
> "guess" that you're probably using some sort of POP3-fetcher to get your
> mails into your (windows) mailserver (merak).
>
>
>
>
> Rainer
> -- 
> ===================================================
> ~     Rainer Duffner - rainer at ultra-secure.de     ~
> ~           Freising - Munich - Germany           ~
> ~    Unix - Linux - BSD - OpenSource - Security   ~
> ~  http://www.ultra-secure.de/~rainer/pubkey.pgp  ~
> ===================================================
>